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Winegard Direct Shipping Information

At Winegard Direct, we offer all of our customers the ability to ship via FedEx Ground, FedEx Express Two Day, and FedEx Express Next Day. Shipping rates are easily calculated based on the total weight of the items in your order and that total amount is incorporated into our shopping cart application. We see this as an advantage to our customers because our shopping cart reflects a "total cost of order" while shopping. FedEx Corporation, your single source for time-sensitive and time-deferred package, document, and freight transportation services internationally.
 
Determining Shipping & Handling Cost(s) for Items Listed for Purchase
Determining the shipping & handling costs for any item listed on Winegard Direct is easy, simply add the item to your shopping cart! There is no requirement to buy. Adding item(s) to your cart will show you freight options and the associated costs for the items in your cart prior to placing the order.

There are no added surprise cost for shipping after you have selected the items in your cart. You can view the shipping charges for the available shipping methods at anytime during your shopping experience by "viewing your cart".

After 2:00 PM Fridays and on weekends, our shipping department processes new orders, but does not ship them until the Monday of the following week. We do not ship packages on holidays, including Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve/Day, and New Years Eve/Day.

 
Determining Time to Reach Delivery Destination
Use the map below as a reference to typical delivery times for standard FedEx Ground shipping. The number of business days shown below are not guaranteed delivery times, however they do provide a good estimation of how long it will take to receive your items. Should you need items sooner, we recommend selecting "2nd Day Air" or "Next Day Air" at time of checkout.
Average delivery times for standard UPS Ground shipping
FedEx Shipping options
  • FedEx Ground - Delivery of your item(s) is expected to occur within 2 to 7 business days of the placed order date no matter what day you place your order. See reference chart above for better estimations.
  • FedEx Express Two Day - Your shipment is expected to be delivered to the defined shipping location 2 days from the order placement date, assuming that the order was placed before 11:00 AM EST. Saturday and Sunday are not included in delivery days.
  • FedEx Express Next Day - Your shipment is expected to be delivered the following business day (MON-FRI). Next Day shipping requires that your order be placed by 2:00PM EST (Mon-Thurs) to receive your item(s) the following business day. Next day shipping does not guarantee delivery before 10:30 AM, however your packages may arrive in the AM.  Saturday and Sunday are not included in delivery days.
  • FedEx Express Saturday Delivery - Allows you the choice of having your order arrive on Saturday if you are placing an order Thursday night or before 2:00 PM EST on a Friday. Please call to set up this type of delivery service. Only available in select areas.
We have found FedEx shipping service to be most effective because of the following reasons:
Guaranteed day-definite delivery to every address within the 48 contiguous states. Prompt, dependable, low-cost ground delivery makes FedEx Ground an excellent choice for all your routine shipments. FedEx Ground reaches every address throughout the 48 contiguous states.
 
FedEx Address Change Charges
FedEx posts a $10.00 for an address change after a shipment is underway. If the shipping address error occurred at time of order placement by the customer during order checkout online, the customer may be subject to a $10.00 address correction charge posted to the credit card used on the particular order.
 
Service for customers with P.O. Boxes as shipping address
Currently, we do not ship to P.O. Box addresses. Using a P.O. Box address as the shipping address during order checkout will delay your order as we seek to obtain an alternate shipping address for the order.
 
Service for Customers within the 48 Contiguous States
For all addresses within the 48 contiguous states, FedEx guarantees the day of delivery for every ground package you ship. For guaranteed day-definite delivery schedules, please use the Transit Times or view a map based on your origin postal code. Scheduled delivery days are revised from time to time as changes in technology, distribution, and volume occur.
If you would like to receive your goods faster that what is provided by FedEx Ground service, please choose another shipping method during your shopping experience. You may change your shipping method at anytime by viewing your cart and selecting from the drop-down menu near the bottom of your cart.
 
Service for Customers in Military Locations
All packages shipped to customers located within the boundary lines of United States Military bases in the contiguous United States will automatically be charged a surcharge of $15.00 (USD). This is to cover the additional charges applied by United States Postal Service (USPS).
 
Service for Customers in Alaska, Hawaii, and Puerto Rico
Most packages shipped to customers located in Alaska, Hawaii, and Puerto Rico will be shipped by FedEx Ground and the freight charge will reflect the Express Two Day pricing for shipping. Customers who are shipping items purchased at Winegard Direct should choose "2nd Day Air" during order checkout as the shipping method. If you chose FedEx Ground during checkout, additional freight charges will apply and your order will be adjusted to reflect those charges. All items will we shipped FedEx Ground.
 
Service for Customers purchasing DTV Converters boxes in countries outside 48 Contiguous United States
Location Charge per Unit
 Guam $80.00
 US Virgin Islands $50.00
 American Samoa $100.00
 Northern Mariana Islands $80.00
 Puerto Rico -  1 box $15.00
 Puerto Rico -  2 boxes $25.00
 Alaska $50.00
 Hawaii $50.00
 
Envio a Puerto Rico  
 1 Caja convertidora $15.00
 2 Cajas convertidora $25.00
Debe proveer una direccion que se pueda utilizar con FedEx con el formato adecuado. No habran reembolsos por articulos perdidos debido a una direccion invalida o imcompleta.
 
Service for Customers in Canada and Mexico
We no longer provide this service.
 
Primary Distribution Facility Location
Winegard Direct
25225 Regency Drive
Novi, MI 48375
 
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